Terms and Conditions
Effective Date: January 19, 2025
By accessing or using the Ehi’s Supply website (“the Site”) or purchasing our products, you agree to these Terms and Conditions.
Use of the Site:
- You must be at least 18 years old or have parental consent to use this e-commerce platform.
- You agree to provide accurate and complete information when creating an account or making a purchase.
Intellectual Property:
All content on the Site, including text, images, and logos, is the property of Ehi’s Supply and may not be used without permission.
Product Availability:
We strive to keep our inventory updated, but availability is not guaranteed. If an item is out of stock, we will notify you promptly.
Limitation of Liability:
Ehi’s Supply is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
Changes to Terms:
We reserve the right to update these Terms and Conditions at any time. Continued use of the Site constitutes acceptance of the revised terms.
Company Policies
Shipping Policy:
- Processing Time: Orders are processed within 7-14 business days.
- Shipping Methods: We offer standard and expedited shipping options. Shipping costs and times will be calculated at checkout.
- International Shipping: Currently Unavailable
Payment Policy:
We accept major credit cards, PayPal, and other payment methods as displayed at checkout. All transactions are secure and encrypted.
Returns and Refunds Policy
Effective Date: January 19, 2025
Returns:
- Returns are accepted within 14 days of delivery for unused, undamaged items in their original packaging.
- To initiate a return, contact us at ehiscomida@gmail.com. with your order details.
- Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.
Exchanges:
We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.
Non-Returnable Items
Perishable goods (e.g., food items) and custom-made products are non-returnable.
For additional questions or concerns, please contact us at: ehiscomida@gmail.com or Call Us.
