Terms and Conditions

Effective Date: January 19, 2025

By accessing or using the Ehi’s Supply website (“the Site”) or purchasing our products, you agree to these Terms and Conditions.

Use of the Site:

• You must be at least 18 years old or have parental consent to use this e-commerce platform.
• You agree to provide accurate and complete information when creating an account or making a purchase.

Intellectual Property:

All content on the Site, including text, images, and logos, is the property of Ehi’s Supply and may not be used without permission.

Product Availability:

We strive to keep our inventory updated, but availability is not guaranteed. If an item is out of stock, we will notify you promptly.

Limitation of Liability:

Ehi’s Supply is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.

Changes to Terms:

We reserve the right to update these Terms and Conditions at any time. Continued use of the Site constitutes acceptance of the revised terms.

Company Policies

Shipping Policy:

• Processing Time: Orders are processed within 7-14 business days.
• Shipping Methods: We offer standard and expedited shipping options. Shipping costs and times will be calculated at checkout.
• International Shipping: Currently Unavailable

Payment Policy:

We accept major credit cards, PayPal, and other payment methods as displayed at checkout. All transactions are secure and encrypted.

Returns and Refunds Policy

Effective Date: January 19, 2025

Returns:

• Returns are accepted within 14 days of delivery for unused, undamaged items in their original packaging.
• To initiate a return, contact us at ehiscomida@gmail.com. with your order details.
• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.

Exchanges:

We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

Non-Returnable Items

Perishable goods (e.g., food items) and custom-made products are non-returnable.

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For additional questions or concerns, please contact us at: ehiscomida@gmail.com or Call Us.